What is the purpose of an ISO 9001:2015 Quality Management System?

The purpose of an ISO 9001:2015 Quality Management System is centered on ensuring consistent quality in products and services. This international standard provides a framework for organizations to improve their overall performance and customer satisfaction through effective quality management practices. By focusing on processes, ISO 9001:2015 helps organizations identify areas for improvement, promote efficiency, and enhance the reliability of product and service delivery. This systematic approach enables organizations to consistently meet customer requirements and comply with applicable regulations, ultimately leading to enhanced customer trust and organizational success.

The other options, while they may contribute to organizational goals in various ways, do not encapsulate the core objective of ISO 9001:2015. Increasing production volume, standardizing employee training procedures, and framing financial audits are not the primary focus of this quality management standard. Instead, ISO 9001:2015 emphasizes the significance of quality assurance and continuous improvement across all processes, making it essential for organizations dedicated to delivering high-quality outcomes.